Privacy Policy

This is SocialBee’s Privacy Policy. But don’t worry. We don’t sting

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

GDPR compliance

The EU’s General Data Protection Regulations (GDPR) took effect on May 25th, 2018. We agree with the spirit of these regulations for a better Internet. We aspire to embrace privacy by design and, whenever possible, to not collect and store personally identifiable information. We only collect information that helps us deliver a better service and a better experience of using SocialBee.

At any time, you may ask us to forget you (we’ll miss you though) or request your information to be exported and sent to you for review. Just email hello@socialbee.com with the subject GDPR and the specifics of your request. We’re here to help.

What personal information do we collect from the people who visit our blog, website, or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, subscribe to a newsletter, fill out a form, or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
– To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
– To quickly process your transactions.
– To send periodic emails regarding your order or other products and services.

When you connect your social media profile to SocialBee, we may collect and store the link to your avatar, the name of your connected profile and @handle (where applicable). We use this data in order to deliver our Services to you.

We may also receive private information about your business profiles from the social network profiles you connect to SocialBee including Facebook, LinkedIn, Twitter, YouTube, and Instagram.

Any content shared from SocialBee on the social network will be governed by that platform’s privacy policy. For example, if you choose to connect your YouTube channel to SocialBee, this connection uses YouTube’s API services, and the YouTube Terms of Services located at https://www.youtube.com/t/terms and Google Privacy Policy located at https://policies.google.com/privacy will apply to you.

In addition, we are using information to publish your desired content on social networks you’ve authenticated within the SocialBee app. Once authenticated with a third-party social network platform, such as Twitter, we transfer your information to and from the applicable third-party network. We also obtain analytics data for a subset of social networks (Twitter Profiles, Facebook Pages & Groups, LinkedIn Company Pages, Instagram Business Accounts, Pinterest Profiles, and TikTok Profiles).

Also,  for any social networks that you have authorized in SocialBee, you may revoke this access at any time by following the instructions here. For example, if you have authorized us to access your information via the YouTube API services, in addition to our normal procedure for deleting stored data, you may revoke our access to your data via the Google security settings page, located at https://security.google.com/settings/security/permissions.

SocialBee’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. By utilizing SocialBee, you are also agreeing to Google’s Privacy Policy.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We only provide articles and information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers. 

Deletion policy

Here at SocialBee Labs SRL, your privacy is a top priority. This policy provides you with information on how you can have your personal data deleted from our system.

Your Right to Data Deletion

As a user, you have the right to request the deletion of all your personal data held by us. If you wish to exercise this right, please send your request via email to success@socialbee.com. Upon receipt of your request, we will confirm your identity and proceed with the deletion process. Once everything’s deleted, we’ll email you to confirm that your data is no longer in our system

Types of Data Eligible for Deletion

Upon receiving a valid deletion request, the following types of data associated with your account will be permanently removed from our systems:

1. Account information: This includes your user name, email address, contact information, and any other personal identifiers associated with your SocialBee account.

2. Social profiles: Any social media profiles that are connected to your SocialBee account will be unlinked and all associated data will be deleted.

3. Posts & schedules: All scheduled and historical posts that have been created and managed through your account will be permanently deleted.

Questions

If you have any questions about this deletion policy or the data deletion process, please do not hesitate to contact us at success@socialbee.com.

We’re here to make sure your data is handled securely and your privacy rights are respected every step of the way.

Do we use ‘cookies’?

Yes. Read more about our cookie policy here.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

– Understand and save user’s preferences for future visits.
– Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that makes your site experience more efficient and may not function properly. However, you will still be able to place orders.

Third-party disclosure

We do not sell, trade, or otherwise, transfer to outside parties your Personally Identifiable Information.

Sub-processors

Rome was not built in a day, and we can’t handle in-house all the facets of an online business. So we rely on other best in class tools and services to augment our capabilities so we can deliver a top service.

Here is that list:, AWS, BrainTree, GetGist, CrowdCast, Drip, FastSpring, Google, HelpScout, Intercom, ProfitWell, Sumo, Trello, Zapier.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Affiliate links

Some articles on our website may include affiliate links, allowing us to earn a commission at no extra cost to you when you make a purchase through them. We only recommend products and services we trust and believe will benefit our readers.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

– Remarketing with Google AdSense
– Google Display Network Impression Reporting
– Demographics and Interests Reporting
– DoubleClick Platform Integration

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above. You will be notified of any Privacy Policy changes on our Privacy Policy Page. You can change your personal information by logging into your account.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email within 1 business day. We will notify the users via in-site notification within 1 business day. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

– Send information, respond to inquiries, and/or other requests or questions
– Process orders and to send information and updates pertaining to orders.
– Send you additional information related to your product and/or service
– Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

– Not use false or misleading subjects or email addresses.
– Identify the message as an advertisement in some reasonable way.
– Include the physical address of our business or site headquarters.
– Monitor third-party email marketing services for compliance, if one is used.
– Honor opt-out/unsubscribe requests quickly.
– Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at hello@socialbee.com or follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using this address: hello@socialbee.com.